Meall Privacy Policy

Effective Date: 25/08/2024
Contact: 0426 192 431 | accounts@meall.com.au
Website: www.meall.com.au

Meall ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

We collect personal information necessary to provide our services effectively. This may include:

• Contact Information: Name, address, phone number, and email address.

• Service Details: Preferences related to meal preparation, dietary requirements, and kitchen setup.

• Payment Information: Billing details for service transactions.

• Feedback and Communication: Information you provide through surveys, feedback forms, or direct communication.

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We collect this information directly from you through our website, email, phone, or in-person interactions.

Your personal information is used to:

• Provide and manage our meal preparation services.

• Communicate with you regarding bookings, updates, and customer support.

• Process payments and manage billing.

• Improve our services through feedback and usage analysis.

• Comply with legal obligations.

We may disclose your personal information to:

• Service Providers: Third parties who assist in delivering our services (e.g., payment processors).

• Legal Obligations: Authorities when required by law or to protect our legal rights.

• Consent: Other parties with your explicit consent.

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We ensure that third parties handle your information in compliance with the APPs.

We implement reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. This includes secure storage systems and restricted access protocols. However, no method is entirely secure, and we cannot guarantee absolute security.

You have the right to access and correct your personal information held by us. To do so, please contact us at accounts@meall.com.au. We will respond to your request within a reasonable timeframe.

Our website may use cookies to enhance user experience and collect usage data. This information helps us understand website traffic and improve our services. You can manage cookie preferences through your browser settings.

With your consent, we may use your personal information to send you promotional materials. You can opt-out of receiving marketing communications at any time by contacting us or using the unsubscribe link in our emails.

Our website may contain links to external sites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

We may update this Privacy Policy periodically. Changes will be posted on our website with an updated effective date. We encourage you to review this policy regularly.

For questions or concerns about this Privacy Policy or our data practices, please contact:

Meall
Phone: 0426 192 431
Email: accounts@meall.com.au
Website: www.meall.com.au

This Privacy Policy is designed to provide transparency regarding our data handling practices. By using our services, you consent to the collection and use of your information as described herein.